Using Microsoft 365 Copilot in Customer Service: Streamline case management
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Using Microsoft 365 Copilot in Customer Service: Streamline case management
Discover how Arielle Lupo, Support Engineer at Microsoft, uses Microsoft 365 Copilot and Copilot for Service to enhance customer service experiences by automating tasks such as summarizing customer concerns, managing CRM entries, and drafting messages, significantly improving productivity and efficiency. Learn more about Microsoft 365 Copilot ...
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