Zendesk lays off dozens of employees at SF headquarters
San Francisco-based Zendesk is laying dozens of workers at its headquarters on Fremont Street. According to state filings ...
Hosted on MSN1mon
Hackers are abusing Zendesk to run brand impersonation scams
Security researchers from CloudSEK observed hackers running pig butchering scams They're impersonating legitimate businesses through Zendesk's services The researchers said Zendesk's vetting ...
Infosecurity-magazine.com1mon
Phishing Risks Rise as Zendesk Subdomains Facilitate Attacks
A new report by security researchers has revealed how Zendesk’s platform can be exploited to facilitate phishing attacks and investment scams, such as romance baiting schemes. The findings emphasize ...
The Financial Times4y
Customer service is finally getting the attention it deserves
According to a new report by Zendesk and Enterprise Strategy Group, businesses who have invested in customer support are finding more success and feeling more confident about weathering the COVID ...
Arkilon & Support Joy Partner To Bring AI-Powered Sentiment Analysis To Zendesk
Arkilon and Support Joy are working together to improve Support. Arkilon's FacetScore AI and Support Joy's Zendesk expertise combine to del ...
techbooky.com7d
15 best Freshdesk Alternatives and Competitors in 2025
Leading Freshdesk alternatives offer powerful features for customer support teams in 2025. Popular Freshdesk competitors like ...