San Francisco-based Zendesk is laying dozens of workers at its headquarters on Fremont Street. According to state filings ...

Black Basta ransomware group's chat logs leaked, SEC launches a new cyber unit, and the DOGE website has been hacked.

Yext stock beats revenue estimates in FQ3 2025, aided by acquisitions like Hearsay Systems. Click here to read an analysis of ...

With the Indian conversational AI market projected to grow from USD 274.5 million in 2022 to USD 1.03 billion by 2029 at a CAGR of 24.58%, Zomato's entry into this space aligns with broader industry t ...

Discover top small business task automation tools to save time, boost productivity, and streamline your daily operations ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Companies that are moving quickly to adopt human-centric AI and integrate it deeply into their CX strategies are winning over customers—and boosting their bottom lines. According to our CX ...

Security researchers observe hackers running pig butchering scams They're impersonating legitimate businesses through Zendesk's services The researchers said Zendesk's vetting system isn't ...