Discover top small business task automation tools to save time, boost productivity, and streamline your daily operations ...

San Francisco-based Zendesk is laying dozens of workers at its headquarters on Fremont Street. According to state filings ...

Black Basta ransomware group's chat logs leaked, SEC launches a new cyber unit, and the DOGE website has been hacked.

Yext stock beats revenue estimates in FQ3 2025, aided by acquisitions like Hearsay Systems. Click here to read an analysis of ...

AI agents are revolutionizing the SaaS industry by automating complex tasks, enhancing efficiency and driving sustainable growth across customer service, sales and software development.

Stop wasting time doing tasks a robot could happen. Put AI agents to work in your business, and watch it grow to new heights.

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Arkilon and Support Joy are working together to improve Support. Arkilon's FacetScore AI and Support Joy's Zendesk expertise combine to del ...

The voluntary recall over botulism fears also covers cans sold at Safeway, Harris Teeter, Costco and other major grocery ...

Canned tuna products sold at stores across the U.S. have been recalled over concerns they could be contaminated with botulism, a serious and potentially deadly toxin.

Introduction: The SaaS (Software as a Service) business model fundamentally transformed how enterprises consume software. By ...

Learn how to make an impact with technical SEO in large organizations. Navigate complex systems and gain buy-in from multiple ...