ServiceNow popularized the workflow automation category, and Salesforce wants a piece of the market too. Here's a look at the workflow playing field and where vendors like Zoom fit in.

Salesforce Inc. is expanding its generative artificial intelligence footprint today with new capabilities for its Einstein GPT general-purpose AI assistant that allow it to work with its Flow ...

Salesforce is laying the foundation for a generative AI-driven workflow system, and it’s in the early stages of working with customers on this capability, says Liam Doyle, senior vice president ...

Slack has added new integrations with Salesforce’s customer relationship management (CRM) and customer service apps, part of its ongoing push to bolster connections with other “best of breed ...

Salesforce Launches Agentforce 2dx with New Capabilities to Embed Proactive Agentic AI into Any Workflow, Create Multimodal Experiences, and Extend Digital Labor Throughout the Enterprise ...

How manual data entry and external form requests can slow down your sales reps— and how to avoid it with workflow automation. One of the biggest concerns facing salespeople— and their managers ...

The company has been looking for ways to make all of these tools (including Salesforce itself) work better together, and it thinks the answer is using its low-code workflow tool, Salesforce Flow.

--Salesforce, the global leader in CRM, today introduced Einstein Automate– an end-to-end workflow automation solution that empowers people and businesses to be more productive. "In today's ...

Quip's first redesign since getting acquired by Salesforce shows off new features that look more like Slack and a deeper integration with the CRM leader, as founder Bret Taylor moves Quip more ...

SAN FRANCISCO, March 05, 2025--Salesforce (NYSE: CRM), the #1 AI CRM, today announced Agentforce 2dx, the newest version of Agentforce, its digital labor platform for bringing trusted, autonomous ...