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Hotel Management Network on MSN1d
Genesys Cloud integration enhances guest experiences at IHGIHG integrated Genesys Cloud into its worldwide call centre operations. Genesys chief customer officer Scott Cravotta said: ...
A recent Genesys study revealed that 56% of respondents rated Hospitality and Travel as having the best customer service. With so many brands vying for attention, standing out means getting the ...
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