A recent Genesys study revealed that 56% of respondents rated Hospitality and Travel as having the best customer service. With so many brands vying for attention, standing out means getting the ...

A German partnership is moving ahead with plans for Cloud One Hotel & Residences Wynwood, a mixed-use hotel and condo project ...

IHG integrated Genesys Cloud into its worldwide call centre operations. Genesys chief customer officer Scott Cravotta said: ...

SHOPPING: Attention all pet parents! Amazon Pet Day is officially back for yet another year, and the deals are BARK-worthy. Every year, Amazon hosts a 48-hour event for pet parents with ...

The P/B ratio shows how a stock's market price compares to its book value. It helps gauge whether a stock is undervalued or overvalued relative to its net assets.

Biometric software allows for biometric devices and the computers and networks they are connected to, to be interoperable and compatible with each other. It allows different application software on ...