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Yext stock beats revenue estimates in FQ3 2025, aided by acquisitions like Hearsay Systems. Click here to read an analysis of ...

Security researchers observe hackers running pig butchering scams They're impersonating legitimate businesses through Zendesk's services The researchers said Zendesk's vetting system isn't ...

Canned tuna products sold at major stores nationwide are being recalled for a fatal botulism risk. The U.S. Food and Drug ...

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Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

Arkilon and Support Joy are working together to improve Support. Arkilon's FacetScore AI and Support Joy's Zendesk expertise combine to del ...

Canned tuna products sold at stores across the U.S. have been recalled over concerns they could be contaminated with botulism, a serious and potentially deadly toxin.

The AI gold rush is here. Unlike past tech booms, this isn’t just about who has the best technology—it’s about who can move ...

The voluntary recall over botulism fears also covers cans sold at Safeway, Harris Teeter, Costco and other major grocery ...

Certain tuna products may have defective lids that could lead to "a potentially fatal form of food poisoning," FDA notice ...

Introduction: The SaaS (Software as a Service) business model fundamentally transformed how enterprises consume software. By ...