The leaders of two of America’s top musical instrument retailers, Guitar Center and Sweetwater, say guiding customers through product discovery is key to sustaining sales momentum.

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Walmart Inc. is testing technology in stores that would let people open security locks for products from their cellphones, a bid to protect against theft without hindering sales. The technology is ...

Consumers are slamming retailers, including Walmart, for recent examples of "terrible customer service ... checkout unless ...

Walmart’s new system aims to streamline access to locked products, though early reports indicate mixed success; while some ...

Walmart Inc. is testing technology in stores that would let people open security locks for products from their cellphones, a bid to protect against theft without hindering sales.

Retailers have locked up everything from pricy electronics to socks and underwear but Walmart customers could soon be able to open security locks from their cell phones.

Walmart’s generative AI efforts have thus far focused on five areas: the customer shopping experience, improving how in-store associates do their work, operational areas like supply chain and ...