I've been reading a new article called The Growing Pains of VoIP: Managing Customer Care. It's in this month's edition of Billing World and OSS Today magazine. When it comes to customer service, some ...

You may not have heard of a fairly small VoIP provider named Voxee. But the way they handled a system-down issue on Friday should be a best-practices lesson for all VoIP providers. The issue first ...

Having seen what these VoIP plans have on offer, it’s really hard to look past RingCentral Core. It’s got a huge range of both inbound and outbound communication features, which makes it a viable ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Editorial Note: This content has been independently collected by the Forbes Advisor team and is offered on a non-advised basis. This content is not part of the comparison service provided by RunPath ...

Why settle for an ancient, analog PBX? The best voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price. A voice over IP (VoIP) ...

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need ...