Tech support fraud is also enhanced through AI-driven social engineering. Microsoft, in its latest Cyber Signals report, says that artificial intelligence has significantly lowered barriers for ...

Editor’s Note: BuzzFeed does not support discriminatory or hateful speech in any form. We recognize that X is no longer a ...

As the course advances, course participants are expected to become proven problem solvers capable of managing important IT support jobs and understanding technologies such as networking, security, and ...

If this happens, hang up—tech support for major companies will never call you out of the blue and ask you to install such software. You can always call the company back if you're worried.