Outbound calls often require a different skill set from inbound calls. Speech analytics can help assess agent performance, ...

Looking at the impending retirement of USC president Carol Folt and the legacy she leaves behind with Trojan athletics.

The Shrimps Trust fans group said over the summer that a bid was rejected in 2023, co-chairman Graham Howse told supporters ...

Robert F. Kennedy Jr., anti-vaccine firebrand, is expected to be nominated Trump for Secretary of the Department of Health and Human Services.

Bowman Gray Stadium is undergoing a series of renovations in advance of the Busch Clash in February. The longest annually ...

This cricket season, SBS South Asian, in partnership with Cricket Australia, is giving away two tickets to the first day of ...

No further advertising has materialised since the summer, a necessary road closure has not been arranged ... KDM Local and the Metropole Hotel, under the banner of Llandrindod Community Events. It ...

Amazon has launched a low-cost online storefront featuring electronics, apparel and other products priced at under $20, an ...

Gary Lineker's exit from MOTD leaves him free to focus his podcast company on the US market where President Trump offers a ...

The company said the new Amazon Haul storefront will mostly feature products that cost less than $10 and offer free delivery ...

The Black Hollywood Education and Resource Center's 30th Short Film Festival will honor industry leaders and feature over 60 ...

Freevee, Amazon's ad-supported FAST channel, will be phased out, and its content moved to Prime Video for free. Users will ...