Business Process Outsource is a multi-billion dollar industry and is going to be massive in times to come. But what has ...

AIDEC Digital has introduced its state-of-the-art Business Process Outsourcing (BPO) centre in Accra to solidify the country’s position as an emerging hub for global digital outsourcing services.The ...

India's hotel sector is booming with rising occupancy, firm room rates, and a 12-quarter RevPAR growth streak. Driven by ...

Both innocent and malicious pranksters have caused real issues for aviators and air traffic controllers alike.

As Trump angers everyone from Canada to China, Americans are growing afraid to travel abroad — and it could get worse.

Introduction Small businesses have to be cleverer in the competitive world of today to provide outstanding customer service. Optimizing call center services for small businesses is among the best ...

City Council Chairman Phil Lakin also praised the staff of the 911 Center and thanked the Housing, Homelessness and Mental Health Task Force for its work in helping identify gaps in the system, ...

BCM One, a leading provider of NextGen Communications and Managed Services for IT leaders and resellers, announced the launch ...