Experts say small changes in our neighborhoods—like where we sit, walk, or congregate—can make a big difference in how ...

Generative AI is transforming customer service — but are companies ready? In this episode of Today in Tech, Keith Shaw talks ...

In the construction industry, how well does your team do in the realm of customer service? Discover how to provide good ...

As with all forms of AI and machine learning, agentic AI will require guardrails and human oversight to avoid harmful ...

Great design isn’t just decoration—it’s strategy made visible; from logos to social media posts, every visual element sends a ...

Mike Capone gets at least three calls a week in his suburban Philadelphia office from automakers or suppliers seeking his advice on where to hire data engineers and data scientists. Their tone is ...