Female Diners More Likely to Trust ‘Male’ Server Bots In a nutshell Powerless women were significantly more likely to trust ...

New research reveals that service robots’ gendered characteristics can shape customer decisions in the hospitality industry.

Since 2017, the Vespa-maker Piaggio's Fast Forward division has been exploring a unique way to cut down on car trips: ...

While service robots with male characteristics can be more persuasive when interacting with some women who have a low sense of decision-making power, 'cute' design features -- such as big eyes and ...

The hospitality industry can leverage the gender characteristics of service robots to influence customers' decisions, ...