Some policies are so broken that following them feels like setting customers up for failure. Imagine working in tech support ...

Multiple career and technical education centers across Pennsylvania have received funding to expand access to computer ...

Quantum computing has long been announced as “just around the corner,” but several companies are now determined to make this ...

For more than two years, companies like OpenAI and Google steadily improved their AI systems and reduced the frequency of ...

The Federal Trade Commission is sending out a warning about a stubborn scam that could leave you locked out of your own computer. According to the FTC, tech support scams often ...

The complex and evolving nature of the cyber domain requires that cybersecurity professionals have both technical skills and ...

I contacted Apple Support and visited the Genius Bar, hoping to resolve the quality concerns. 3. Inconsistent Support and Communication: Over the course of several interactions, I experienced ...

Need to dispose of an old TV, laptop, phone, or other gadget? Here are the retailers that will take your gear, often for free, and the sites that will point you in the right direction. My title is ...

Fortect can also be used to seek out and remove malware and other malicious programs that slow the computer ... that tech-savvy won’t have trouble figuring it out. There's direct support via ...

Tech support session saved files ... who was sure my job had given me 'that computer virus I heard about on the news.'" Tom explained that people can't get that sort of virus. "I don't think I ...

When you reach for the phone or keyboard to seek assistance and a little peace of mind, the person who answers on the other end is typically a computer support specialist. These tech savants work ...