Invoca achieves 50% year-over-year growth as customers turn to its AI-driven contact center solution to increase agent productivity, improve customer experience, and drive stronger revenue results.

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Contact centers have the potential to drive growth and strengthen customer loyalty. As customer expectations are continuously ...

In today's rapidly evolving world, artificial intelligence is no longer a futuristic concept. It has become a powerful force reshaping how we work, t ...

AIS is advancing its mission to prevent and combat cybercrime, elevating national cybersecurity by partnering with the Office ...

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Discover Houston's critical Verizon building, built to withstand calamities and keep communication flowing when nature ...

Recent analysis shows that while individual ChatGPT use has a minimal carbon footprint, AI's larger energy demands jjustify ...

On May 6, 2025, Parloa announced a $120 million Series C funding round, elevating its valuation to $1 billion. The round was ...

By 2028, agentic AI, the next stage in AI’s evolution, could be making at least 15% of day-to-day decisions at work and bring ...

Was it just last month when Sam Altman released ChatGPT into a gobsmacked consumer market? Only last week when Big Tech answered, upping the arms race in large language generative artificial ...

Due to zebra mussel infestations on Fish Hook and Potato lakes, the DNR has designated Island, Eagle, Mud and Upper Twin lakes as “infested,” along with the Hay Creek, Potato and Fish Hook river.