The company is also beta-testing a conversational search experience on its own site that is designed to help shoppers find a ...

Sales, margins and profits grew in Q1 — impressive results considering that consumers and the department store model itself are under pressure.

More than 300 million customers used Rufus in 2025, according to Amazon. Experts believe Alexa for Shopping’s reach could be ...

James Wheatley spoke with Retail Dive about the bra company's aspirations to grow brand awareness, including through a small ...

The electronics retailer is building on the existing Ikea at Best Buy shop-in-shops partnership by taking up space within the ...

The “C” in J.C. Penney stands for “Cash,” the middle name of founder James Cash Penney, but the department store is struggling to generate much in its post-bankruptcy years. As of Oct. 29, the company ...

LAS VEGAS — Users of the new Ask Macy’s AI chatbot are responding in a big way: by spending more online than other shoppers. The tool, which Macy’s describes as an AI conversational shopping assistant ...

EBay's chairman of the board described the company as a "strong, resilient business" that's well positioned under its current ...

Since at least April, Visa has been talking about creating artificial intelligence-driven agents that can shop on behalf of consumers, noting the arrival of AI-enabled Visa cards that will let the ...

Digital experiences have come a long way, but technology can’t replace in-store shopping, especially for specialty retail stores. “Stores are valuable assets,” Jon Copestake, EY Global consumer senior ...

Brett O’Brien, previously chief sports officer at PepsiCo, was appointed by the retailer after it was acquired by Dick’s ...

The proposal is part of the “Make IPOs Great Again” push aimed at reducing the “rigidity” of rules governing public companies ...