Marketing leaders say SEO isn’t going away. Instead, it’s evolving alongside AI search, creating new challenges in ...

Checkout friction often determines whether a sale happens — but post-purchase refund friction can erode profit margins. New data suggests that expanding payment options may be one of the most ...

Marketing leaders say SEO isn’t going away. Instead, it’s evolving alongside AI search, creating new challenges in attribution, discovery, and content strategy. In the print industry, e-commerce ...

Virtual agents and AI chatbots will be eating into search engine volumes over the next two years, causing them to decline by 25%, according to a report released Monday by technology research and ...

Digital vendors and e-commerce businesses enter 2026 facing a radically changed retail landscape, shaped by rising customer expectations, tighter margins, and rapid advances in AI-driven commerce ...

Marketing with generic email blasts is outdated. It’s time to put a new tool to work: personalized outreach. Email lead-generation expert Raphael Yu argues that “spray and pray” advertising tactics ...

The U.S. economy is full of uncertainty. Some experts predict we will see a recession this year, but other analysts don’t see that happening, at least not yet. This contradiction is causing uneasiness ...

eBay announced in a recent email to users that starting Feb. 20, it will prohibit third-party chatbots and AI agents from autonomously placing orders on its platform. The change aligns with updates to ...

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...

Most consumers are satisfied with the recommendations they receive from AI shopping assistants, yet skepticism about the technology persists, according to a recent study by a product experience ...

Social media platform TikTok is experimenting with online shops and shoppable videos to enhance the customer experience for engaging in live commerce purchases. TikTok in early November quietly ...

E-commerce orders in the United States jumped 147% year-over-year in 2025, with more than half that growth spurred by top-performing brands, according to research released today by Omnisend. The ...