Comcast expands Internet Essentials program, offering affordable internet access to households earning up to 200% of the ...

I’ve been writing about the internet for six years, and for most of them, I carried around a shameful secret: I rented a Wi-Fi router from Xfinity. Even though I've always advised readers to buy their ...

The idea that the internet is a necessity on par with power and water may seem like a reach to some, but these days, ...

I've received an email message and a handwritten letter voicing concerns about a recent Comcast mailing. The cable company announced that after March 27 some customers "may" need new equipment to ...

I like to think of myself as an expert when it comes to broadband -- after all, I've been writing about it for well over 6 years. Yet, despite my expertise, I have carried around a shameful secret: I ...

Like many Comcast customers, Eric — a Gripe Line reader — received a letter from the company, announcing, “We are enhancing our network!” This enhancement ...

If your home was hit hard by Hurricane Sandy, it’s likely your cable box and modem didn’t fare well either. Cablevision and Comcast have set up a policies to deal with credits and lost or damaged ...

By Kalyn Hove, Regional Senior Vice President, Comcast Midwest Region For years, broadband was seen as just another household service, something people expected to work but rarely thought about. Today ...