Massena Village Board members say they stand behind correctional officers who were on strike for safer worker conditions and ...

President Donald Trump is ordering his administration to gut Voice of America and other pro-democracy media organizations run ...

Voice AI is rapidly reshaping customer service and contact centers, ushering in a new era of 24/7 efficiency, personalization ...

Using AI voice agents for your business can improve customer service and save money, but they also come with challenges.

A march was held on Saturday at the State Capitol in Albany in honor of a transgender man who was murdered in Western New ...

GGWP, a brand safety platform for online communities, said its voice moderation tools are being used by Unity's Vivox and Another Axiom.