Taking a close look at speech analytics, what it is, why it is important, and what we believe are the best speech analytics platforms available today. Speech analytics plays a vital role in ...

Amazon Web Services Inc. announced today that it’s enabling call analytics for the Amazon Chime software development kit, making it easier and more cost-effective to generate insights on real-time ...

Canary Speech, maker of AI-enabled speech analysis software, announced it scored $13 million in Series A funding. Cortes Capital (Love's Private Equity) led the round, with participation from SMK ...

WALTHAM, MASS., Oct. 20, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced today a partnership with NTT ...

Discover how AI voice analytics enhances contact center efficiency. Explore use cases across various industries and understand how they can benefit your team. Gone are the days when contact center ...

Dublin, April 11, 2018 (GLOBE NEWSWIRE) -- The "Speech Analytics Market by Component, Application, Deployment Model, Organization Size, Industry Vertical, and Region - Global Forecast to 2022" report ...

Voiso, a global provider of AI-powered contact center software, has published new insights on how businesses can transform speech analytics data into measurable improvements in customer experience (CX ...

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