Once a person recovering from alcohol or other drug addiction has established the way of life suggested by the tenth step for maintaining the benefits of recovery (see A.A.’s Step 10: A Way of Life), ...

There's one immutable law of PCs: sh*t happens. And when it does, there's usually a way to fix things, if you had the foresight to create one essential recovery tool first. Booting from a USB recovery ...

In the world of customer service, we often encounter an intriguing concept known as the service recovery paradox. When customers come to you with a problem, they're often upset and on edge. It's a ...

BNSF, CSX, Norfolk Southern (NS) and Union Pacific (UP) have answered the Surface Transportation Board’s (STB) call to submit service recovery plans—identifying the steps they will take to clear ...