The Trump administration has proposed adding additional identity verification requirements to Social Security phone services.

The change is expected to create new hardships as Trump and Musk push massive cuts to the agency that serves elderly and ...

The Social Security Administration will now require beneficiaries to prove their identity when claiming benefits or changing ...

The bill, which is being led by state Rep. Caroline Fairly, an Amarillo Republican and the youngest member of the Legislature ...

The Social Security Administration is considering eliminating the ability of people to file for claims by phone, which would force Alaskans to file either in person at a field office — which only ...

One of the reasons anyone owns a Google Pixel phone is because it receives what is arguably the best level of software support in Android. Samsung has certainly made its case as being the king of ...

The phone system was also set to remind customers of their other support options and to apologize for the long (HP-induced) wait times upon the fifth, 10th, and 13th minute of the call.

As a result, we will continue to prioritize timely access to live phone support to ensure we are delivering an exceptional customer experience." With several years’ experience freelancing in ...