DOGE Wants to Cripple Social Security Phone Services
The Trump administration has proposed adding additional identity verification requirements to Social Security phone services.
Social Security to impose identity checks and limit phone services in fraud crackdown
The Social Security Administration will now require beneficiaries to prove their identity when claiming benefits or changing ...
Juneau Empire on MSN1d
Social Security may cut phone support, force Alaskans online or to Juneau, Anchorage and Fairbanks
The Social Security Administration is considering eliminating the ability of people to file for claims by phone, which would ...
Social Security Backtracks on DOGE Phone Service Cuts After Media Report
SSA officials were weighing eliminating telephone support for claims processing and direct-deposit account transactions.
Microsoft’s Copilot can now control your phone from your PC
Microsoft improves the Phone Connection app which allows Copilot on your Windows PC to connect to your Android phone to make ...
Ars Technica26d
HP realizes that mandatory 15-minute support call wait times isn’t good support
The phone system was also set to remind customers of their other support options and to apologize for the long (HP-induced) wait times upon the fifth, 10th, and 13th minute of the call.
TechRadar26d
HP is apparently forcing customer support callers to wait 15 minutes before talking to anyone
As a result, we will continue to prioritize timely access to live phone support to ensure we are delivering an exceptional customer experience." With several years’ experience freelancing in ...