IBM's announcement of its $1.6 billion bid for FileNet is an indication that a power shift is taking place right now, one analyst said IBM’s bid to buy FileNet on Thursday points to a major shift ...
Research Report Closing the CX Gap: Leaders vs. Customers 81% of leaders use AI, 74% of customers still pick up the phone and the gap is costing loyalty Read now eBook Cut Through the AI Noise: Your ...
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