Developments in technology now make it easier than ever to monitor employee conversations at work. Particularly with regard to email, it is very easy for an employer to have a copy of all work-related ...

The explosion of digital technology has transformed how businesses deal with customers, but despite the evolution of websites, blogs and social media, traditional forms of communication are still ...

In project management, “communication” and “conversation” are often used interchangeably. But they aren’t the same.

Social influence from phone communications is significant, reaching as far as four degrees of separation from the original caller, according to a new study. Social influence from phone communications ...