A balanced scorecard is a strategy and performance measurement tool that can be used by human resources to evaluate the efficacy and efficiency of an organization's architecture or design. The BSC is ...

Building a scorecard can help managers link today’s actions with tomorrow’s goals. by Robert S. Kaplan and David P. Norton As companies around the world transform themselves for competition that is ...

In the beginning was darkness. We went to work, did our job (well or otherwise) and went home - day in and day out. We did not have to worry about targets, annual assessments, metric-driven incentives ...